Overview of Company Customer Sentiment Analysis in May
Both reviews paint a consistently negative picture of this contractor across the two scoreable dimensions. Professionalism is rated near zero due to explicit accounts of no-shows, failure to return multiple phone calls, and a complete lack of communication with prospective customers. Project completion is similarly near zero, as neither reviewer was able to get the contractor to even show up for a... Read more
Both reviews paint a consistently negative picture of this contractor across the two scoreable dimensions. Professionalism is rated near zero due to explicit accounts of no-shows, failure to return multiple phone calls, and a complete lack of communication with prospective customers. Project completion is similarly near zero, as neither reviewer was able to get the contractor to even show up for an assessment or scheduled appointment, meaning no work was ever started or completed. Pricing and experience could not be scored at all, as neither reviewer reached a stage where work was performed or quoted in any meaningful way. Notably, one reviewer flagged that reviews from four years prior described the same pattern of behavior, suggesting this is a persistent and systemic issue rather than an isolated incident. Read less