Find Nearby Plumbers In New Britain, Connecticut

The reviews for Pro Rooter present a highly polarized sentiment. A significant number of customers express frustration and disappointment, highlighting issues such as poor workmanship, unprofessional behavior, and unresponsive customer service.

Complaints include excessive costs for inadequate services, damaged property, and incorrect assessments. Conversely, a small fraction of reviews are positive, commending the company

Fletcher's Plumbing & Heating displays a mixed sentiment from customer reviews over the past month. Several customers highlight excellent service and attention to detail, particularly in complex installations and customer support.

However, significant frustration has arisen from more recent experiences, particularly relating to their association with Solve It! Many customers have reported severe issues, including missed appointments and lack of communication. Negative experiences heavily outweigh the positives, leading to overwhelming dissatisfaction.

This disconnect suggests a decline in service quality that strongly impacts overall customer sentiment.

The recent reviews for Roberge Plumbing reveal a strong dissatisfaction among customers regarding communication and reliability. Many expressed frustrations over the lack of responses to phone calls and appointments that were either missed or uncanceled.

The overall sentiment is overwhelmingly negative, reflecting concerns about professionalism and organization within the company. Customers felt that the owner demonstrated a lack of accountability and respect for their time, leading to a loss of trust in the service provided.

Detailed Sentiment Analysis: The reviews highlight several common grievances, primarily centered around communication issues. Customers repeatedly mentioned their inability to reach the company by phone and the lack of follow-up after voicemails were left.

One reviewer specifically noted having to leave several messages without receiving a callback, which indicates a persistent issue with responsiveness. Furthermore, the theme of missed appointments is prominently featured; customers reported that Roberge Plumbing did not show up as scheduled for services, with no prior notice or explanation provided.

This inconsistency not only frustrated clients but also forced them to seek alternative plumbing services at the last minute, portraying a lack of reliability. The reviews also allude to a broader pattern of unprofessionalism, as one reviewer noted similar complaints from four years ago.

This suggests that Roberge Plumbing may have ongoing operational issues that have not been addressed over time. Customers are left feeling that their time is undervalued, and the overall experience creates a perception of disorganization within the company.

When discussing the owner, Doug, customers emphasized a lack of engagement and vague responses, which further compounded their frustrations. The insistence that "any idiot can do the job" reflects a deep-seated disappointment in the service received, indicating that customers feel the company falls short on basic customer service etiquette.

Overall, the sentiment depicted in these reviews is overwhelmingly negative, with clear warnings against using Roberge Plumbing for services. The recurring issues of poor communication, unreliability, and unprofessional conduct paint a troubling picture for potential customers considering this service.

The feedback regarding Gelineau Phil Plumbing & Heating reflects a highly negative sentiment. While some employees are recognized for their professionalism and courtesy, the overall experience is marred by dissatisfaction directed towards Phil himself.

Issues highlighted include poor measurements, unprofessional communication, lack of accountability, and unmet contractual obligations. This has left the customer feeling frustrated and disappointed, contributing to a perception of the company as unreliable and difficult to work with.

Drain Doctor Inc Basin & Pipe Cleaning has garnered overwhelmingly negative feedback from recent reviews. Customers have expressed significant dissatisfaction with the company's punctuality, equipment quality, and customer service.

The sentiment conveyed is one of frustration and disappointment, prompting strong warnings against utilizing their services.

The reviews for Ideal Plumbing & Heating present a mixed sentiment overall. Some customers express high satisfaction with the professionalism and thoroughness of the technicians, highlighting positive experiences with specific individuals like David, Rob, and Colton.

They appreciated the prompt service and the care taken to keep their homes clean during the repairs. However, the company faces significant criticism from several customers who report unprofessional behavior, perceived overcharging, and inadequate communication regarding service charges.

Issues such as leaving work incomplete, causing prolonged disruptions, and poor customer service after billing disputes have led to anger and frustration among multiple reviewers. Overall, while some customers are very pleased, there is a notable divide with complaints indicating serious shortcomings in service consistency.