Erichs Handyman Service

The reviews reveal two contrasting sentiments towards Erichs Handyman Service. The first reviewer expressed strong dissatisfaction, highlighting issues with communication and delays in service. They pointed out that multiple requests were made for an estimate, which ultimately did not materialize in a timely manner. This reviewer felt that the service lacked professionalism and warned potential cu... Read more

The reviews reveal two contrasting sentiments towards Erichs Handyman Service. The first reviewer expressed strong dissatisfaction, highlighting issues with communication and delays in service. They pointed out that multiple requests were made for an estimate, which ultimately did not materialize in a timely manner. This reviewer felt that the service lacked professionalism and warned potential customers to consider hiring licensed contractors instead of relying on handymen without clear qualifications. In stark contrast, the second review is overwhelmingly positive. The customer commended Erich for his responsive communication and high-quality work. This reviewer appreciated the thorough assessment of their deck, including professional cleaning and careful recommendations for repairs. Erich's skills and attention to detail were particularly noted, as was the reasonable pricing for the services provided. The common finding between the two reviews is the notable inconsistency in service delivery. While one customer experienced frustration due to a lack of follow-up and assurance, another highlighted exceptional service and expertise. This discrepancy could indicate underlying operational challenges within the business, such as time management and client communication issues. Moving forward, addressing these concerns could significantly enhance the customer experience and overall reputation of Erichs Handyman Service. Read less