Douglas Plumbing & Heating

Douglas Plumbing & Heating has received highly positive feedback from recent customers, demonstrating exceptional responsiveness, customer service, and efficiency in completing jobs. Many clients expressed appreciation for the promptness in returning calls and scheduling visits, particularly highlighting that even in urgent situations, the company was able to provide quick solutions, such as repla... Read more

Douglas Plumbing & Heating has received highly positive feedback from recent customers, demonstrating exceptional responsiveness, customer service, and efficiency in completing jobs. Many clients expressed appreciation for the promptness in returning calls and scheduling visits, particularly highlighting that even in urgent situations, the company was able to provide quick solutions, such as replacing a hot water heater and installing air conditioning in a timely manner. However, there are some mixed reviews, particularly regarding transparent pricing practices and the consistency of service quality across different jobs. While several customers are enthusiastic advocates for the company, one review pointed out concerns related to billing practices and perceived attempts to prolong service duration for additional charges. Overall, the sentiment leans towards a strong recommendation for employing their services. Read less