Alternative Plumbing Solutions

The reviews for Alternative Plumbing Solutions and owner Philip Rhoades paint an overwhelmingly negative picture across all four scored dimensions. Professionalism is catastrophically low, with 9 of 10 reviews describing chronic no-shows, ignored calls and texts, broken promises, and a pattern of disappearing after receiving payment. Project completion is nearly non-existent in the negative review... Read more

The reviews for Alternative Plumbing Solutions and owner Philip Rhoades paint an overwhelmingly negative picture across all four scored dimensions. Professionalism is catastrophically low, with 9 of 10 reviews describing chronic no-shows, ignored calls and texts, broken promises, and a pattern of disappearing after receiving payment. Project completion is nearly non-existent in the negative reviews, with multiple customers reporting abandoned jobs, failed inspections, and work that was never finished or corrected despite repeated attempts to re-engage the contractor. Experience scores are also very poor, with reviewers citing failed city inspections due to improper installations, mediocre workmanship requiring multiple rounds of correction, and one confirmed instance of the owner performing work while his plumbing license had expired. Pricing scores are low because while some customers noted competitive quotes, the recurring pattern of collecting full payment upfront and then failing to complete or correct work represents a severe breach of value and transparency. Only one review (5-star, 2018) was positive, and it lacks specific detail, raising authenticity concerns. Read less