P & M Plumbing Contractors

The majority of reviews for P & M Plumbing Contractors reflect a strong positive sentiment, specifically praising the owner, Mike, for his friendliness and efficiency. Customers frequently noted the competitive pricing offered by the company, which added to the perception of value. Experiences highlighted include timely responses to emergencies, such as a water heater failure, where customers expr... Read more

The majority of reviews for P & M Plumbing Contractors reflect a strong positive sentiment, specifically praising the owner, Mike, for his friendliness and efficiency. Customers frequently noted the competitive pricing offered by the company, which added to the perception of value. Experiences highlighted include timely responses to emergencies, such as a water heater failure, where customers expressed appreciation for quick service, stating that Mike arrived as soon as possible to address their urgent needs. Another positive aspect frequently mentioned is the thoroughness with which Mike completes his work. Reviewers have commented on how he effectively cleans up the work area and finishes jobs quickly without compromising quality. This attention to detail has contributed to customers' willingness to recommend his services and consider P & M Plumbing for future plumbing needs. On the downside, there is a significant concern regarding communication. One reviewer experienced a lack of follow-up on an estimate, leading to frustration and disappointment. This incident highlights a possible inconsistency in customer interaction, which could detract from the otherwise highly regarded service and reputation of the company. In summary, while P & M Plumbing Contractors enjoys a strong reputation for their reliable, friendly service and competitive prices, improving communication and follow-up with potential customers could enhance the experience and satisfaction level further. Read less