860 Plumbing and Heating

Reviews indicate a consistent theme of inadequate communication and follow-through from 860 Plumbing and Heating. Customers report significant delays in response time, with instances of having to pursue the company multiple times without receiving assistance or scheduling for necessary repairs. One reviewer specifically described the experience as being "ghosted," highlighting a sense of abandonme... Read more

Reviews indicate a consistent theme of inadequate communication and follow-through from 860 Plumbing and Heating. Customers report significant delays in response time, with instances of having to pursue the company multiple times without receiving assistance or scheduling for necessary repairs. One reviewer specifically described the experience as being "ghosted," highlighting a sense of abandonment and lack of engagement from the company. Moreover, the reviews suggest that customers feel compelled to follow up repeatedly, only to encounter indifference towards their needs, particularly when these services are facilitated through home warranty companies. This has resulted in a perception of the company as merely a "hired hand" focused on denying claims rather than providing attentive service. Overall, the lack of proactive communication and a dismissive approach to customer inquiries has contributed to a highly negative view of the company's service quality. Read less