SolvIt Home Services

This company exhibits a stark bifurcation in customer experience. Recent reviews (2024-2025) from Total Bath Systems division are overwhelmingly positive, praising professionalism, timely completion, and quality workmanship with scores consistently at 5.0 stars. However, the broader SolvIt/Harp entity shows severe systemic issues: chronic no-shows and missed appointments, aggressive pricing tactic... Read more

This company exhibits a stark bifurcation in customer experience. Recent reviews (2024-2025) from Total Bath Systems division are overwhelmingly positive, praising professionalism, timely completion, and quality workmanship with scores consistently at 5.0 stars. However, the broader SolvIt/Harp entity shows severe systemic issues: chronic no-shows and missed appointments, aggressive pricing tactics with quotes 50-100% above competitors, and documented instances of overselling unnecessary services and misdiagnosis. Pricing emerges as the most critical weakness, with numerous complaints of price gouging and dishonest upselling. While individual technicians often receive praise for friendliness and technical skill, organizational failures in scheduling, communication, and accountability significantly undermine trust. Read less