Mylo Plumbing & Heating

The reviews for Mylo Plumbing & Heating showcase a blend of positive and negative sentiments. A significant number of customers appreciate the timely service and professionalism exhibited by the staff. For instance, individuals commend specific employees like Peter and Sandy for their promptness and courteous demeanor, often expressing gratitude for quick resolutions to plumbing issues. Phrases li... Read more

The reviews for Mylo Plumbing & Heating showcase a blend of positive and negative sentiments. A significant number of customers appreciate the timely service and professionalism exhibited by the staff. For instance, individuals commend specific employees like Peter and Sandy for their promptness and courteous demeanor, often expressing gratitude for quick resolutions to plumbing issues. Phrases like "washed away in goodness" and "Where have you guys been all my life??" indicate high levels of customer satisfaction and enthusiasm. Moreover, customers praised Mylo for their reasonable pricing and the quality of work provided. Many express a stark contrast to their previous experiences with other plumbing services, particularly noting feelings of frustration due to price gouging from competitors, especially during the COVID-19 pandemic. Comments like "Thank you, Brandon" and "setting the bar for the rest" highlight a strong appreciation for Mylo's business approach. On the other hand, there are significant concerns from some customers about the transparency of pricing and the effectiveness of the repairs. One review mentions a high charge for a garbage disposal installation, alongside a failure to fix the actual leak, which necessitated additional service from another plumber. This indicates a potential lack of thoroughness or misdiagnosis in some cases, leading to a feeling of dissatisfaction. Collectively, these insights paint a picture of a service that, while generally well-received and trusted, has areas needing improvement Read less