MS Plumbing Solutions

MS Plumbing presents a deeply divided picture across its reviews. Positive reviews consistently praise Matt for promptness, courteous communication, fair pricing, and professional demeanor, but these are heavily counterbalanced by serious negative reviews describing defective workmanship, code violations, unresolved leaks, and a near-total failure to accept responsibility or follow through on corr... Read more

MS Plumbing presents a deeply divided picture across its reviews. Positive reviews consistently praise Matt for promptness, courteous communication, fair pricing, and professional demeanor, but these are heavily counterbalanced by serious negative reviews describing defective workmanship, code violations, unresolved leaks, and a near-total failure to accept responsibility or follow through on corrections. The project completion dimension is the most damaging: multiple reviewers describe work that failed inspection, caused water damage, or was left unresolved after repeated contact attempts. The experience dimension is similarly split, with a building inspector reportedly calling Matt 'a hack' and multiple installations described as incorrect or substandard, while positive reviewers describe competent and knowledgeable work. Pricing and professionalism score somewhat higher due to consistent positive mentions, but the volume and severity of negative experiences prevent any dimension from scoring well. Read less