Imperial Oil
1.0 /5 (4 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Imperial Oil convey a predominantly negative sentiment, with multiple customers expressing frustration and disappointment with the company's service and communication. Key concerns include unexpected price increases, perceived dishonesty in billing practices, and inadequate customer support. Consumers reported troubling experiences where service technicians failed to resolve plumbi... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Propane
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (860) 291-0115
- 648 Sullivan Ave, South Windsor, CT 06074
Workman Score
- Price-friendly
20%
- Professionalism
30%
- Experience
40%
- Completion
30%
Overview of Company Customer Sentiment Analysis in January
The reviews reveal several recurring themes regarding customer experiences with Imperial Oil. Customers frequently cite issues related to pricing and transparency, indicating dissatisfaction with arbitrary price increases without prior notification. The perception that the company engages in "shady business practices" adds to the overall lack of trust among patrons. Customer service emerges as an... Read more