FJ Chard & Son

The reviews for FJ Chard & Son convey a highly negative sentiment. Customers express dissatisfaction due to perceived overcharging, unprofessional behavior, and incomplete work. The owner's demeanor is specifically mentioned as mean, contributing further to a poor customer experience. In a detailed sentiment analysis of the reviews, the overarching themes revolve around financial frustrations and... Read more

The reviews for FJ Chard & Son convey a highly negative sentiment. Customers express dissatisfaction due to perceived overcharging, unprofessional behavior, and incomplete work. The owner's demeanor is specifically mentioned as mean, contributing further to a poor customer experience. In a detailed sentiment analysis of the reviews, the overarching themes revolve around financial frustrations and service quality. The mention of being "vastly overcharged" indicates that customers feel the costs associated with the services provided are excessive and not justified by the quality of work performed. The term "unprofessional" suggests a lack of proper conduct or expertise, which is critical in service-based industries. Moreover, the reference to "incomplete work" points towards a failure in delivering the promised services, leading to disappointment and a sense of betrayal among customers who expect complete and competent results. The owner's behavior is described negatively, suggesting that interpersonal interactions exacerbate the overall dissatisfaction with the company's performance. In conclusion, the reviews collectively reflect a significant level of discontent, highlighting the need for FJ Chard & Son to reassess their pricing strategies, improve their professional conduct, and ensure that all work is completed to a satisfactory standard to rebuild trust and customer satisfaction. Read less