Barrieau Oil Company

A significant number of reviews reveal a common theme of dissatisfaction with Barrieau Oil Company's customer service and communication. Many customers expressed frustration at the perceived dismissiveness of staff when issues arose, particularly concerning billing errors or service discrepancies. For instance, in several cases, customers who were billed incorrectly felt that their concerns were n... Read more

A significant number of reviews reveal a common theme of dissatisfaction with Barrieau Oil Company's customer service and communication. Many customers expressed frustration at the perceived dismissiveness of staff when issues arose, particularly concerning billing errors or service discrepancies. For instance, in several cases, customers who were billed incorrectly felt that their concerns were not adequately addressed, leading to feelings of betrayal and mistrust. Additionally, a recurring complaint involves the auto-delivery system and its execution. Customers frequently noted discrepancies between their initial agreements and the actual service they received, specifically mentioning unexpected delivery charges and delivery times that did not align with previous conversations. This inconsistency has led multiple customers to feel that the company's practices are unethical or misleading. Another notable point is the complaints regarding the company's pricing. Several reviews indicated that customers felt they were charged excessively compared to competitors, especially after the first delivery, which raised doubts about the company's integrity. Many customers went as far as to recommend avoiding Barrieau altogether in favor of other providers who offer more transparent pricing and better customer care. On the flip side, there are a few positive reviews emphasizing long-standing relationships with the company, praising their service quality and technical expertise, particularly in maintenance and installation. These reviews, however, seem to be the exception rather than the rule. Overall, the reviews portray Barrieau Oil Company as a business struggling with customer satisfaction due to various operational deficiencies, which has resulted in losing customers to competing oil service providers. Read less