Andy Wotton Plumbing & Heating

Andy Wotton Plumbing receives strong praise for responsiveness, punctuality, and friendly technicians — particularly Anthony and Simon — across many reviews spanning several years. However, pricing is a persistent and serious concern, with multiple detailed negative reviews describing charges that customers felt were grossly disproportionate to the work performed, including $300 for WD-40, $55... Read more

Andy Wotton Plumbing receives strong praise for responsiveness, punctuality, and friendly technicians — particularly Anthony and Simon — across many reviews spanning several years. However, pricing is a persistent and serious concern, with multiple detailed negative reviews describing charges that customers felt were grossly disproportionate to the work performed, including $300 for WD-40, $550 for a minor PEX repair, $1,230 for a small bathroom job, and $1,800 quoted for a diverter fix. Project completion is generally solid for straightforward jobs, but several reviews describe abandoned work, unresolved issues, and a technician walking off a job mid-service — significantly dragging down that dimension. Experience scores moderately well overall, with most customers satisfied with workmanship quality, though a handful of reviews cite installation errors, reversed hot/cold controls, and a leaking toilet installation that the company refused to warranty. The combination of strong operational positives and recurring, credible pricing and conduct complaints produces a mid-range WW Score that reflects a contractor with real capability but meaningful reliability risks. Read less