Overview of Company Customer Sentiment Analysis in January
The reviews for ALL RIGHT Plumbing Service overwhelmingly portray a deeply negative sentiment. Customers express frustration over the company's unprofessional conduct, significant delays, and inadequate service. Many report experiences of poor communication, broken promises, and unethical behavior from the owners and workers. There's a consistent theme of dissatisfaction with the quality of work a... Read more
The reviews for ALL RIGHT Plumbing Service overwhelmingly portray a deeply negative sentiment. Customers express frustration over the company's unprofessional conduct, significant delays, and inadequate service. Many report experiences of poor communication, broken promises, and unethical behavior from the owners and workers. There's a consistent theme of dissatisfaction with the quality of work and the way clients are treated, particularly in emotionally charged situations such as dealing with health crises. The overall sentiment suggests that potential customers would do well to avoid this business at all costs. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews indicate a pattern of severe dissatisfaction with ALL RIGHT Plumbing Service. Four primary themes emerge from the customer experiences:Chronic Delays and Cancellations: Multiple reviewers report significant delays in project start times and constant cancellations. One user mentioned that the job took six months to even begin, with 23 cancellations during that timeframe. This chronic un... Read more
The reviews indicate a pattern of severe dissatisfaction with ALL RIGHT Plumbing Service. Four primary themes emerge from the customer experiences:Chronic Delays and Cancellations: Multiple reviewers report significant delays in project start times and constant cancellations. One user mentioned that the job took six months to even begin, with 23 cancellations during that timeframe. This chronic unreliability has led to legal action and the breakdown of trust between the company and its clients.Poor Communication: Reviewers highlighted a lack of responsiveness from the owners when contacted. Several experiences involve clients trying to reach out for clarification, updates, or complaint resolution, only to be met with silence or evasive behaviors, further compounding their frustration.Unethical Conduct: There are alarming reports of unprofessional behavior from both owners and workers. One review tells of a worker who asked for money for personal expenses and others being described as potentially under the influence of substances. Clients have explicitly labeled the conduct of the owners and their representatives as unethical and abusive.Unsatisfactory Work Quality: A recurring complaint is the inadequate quality of work completed by the professionals of this company, leaving clients with unfinished projects and subpar results. One review accuses the company of leaving a bathroom in disarray and necessitating the employment of another service to fix the mess left behind. The emotional toll these experiences inflicted was particularly pronounced in comments involving vulnerable individuals, such as the reviewer with a mother battling cancer, underscoring a distressing disregard for clients Read less
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