Sunburst Plumbing & Heating

The reviews for Sunburst Plumbing & Heating reveal a strong customer satisfaction rate, with several recurring themes. A notable point of appreciation across both reviews is the competence and professionalism of the staff. Customers specifically mentioned their experiences with key individuals, such as Tom Gartrell and Kenny, who provided not just skilled labor but also showed patience and dedicat... Read more

The reviews for Sunburst Plumbing & Heating reveal a strong customer satisfaction rate, with several recurring themes. A notable point of appreciation across both reviews is the competence and professionalism of the staff. Customers specifically mentioned their experiences with key individuals, such as Tom Gartrell and Kenny, who provided not just skilled labor but also showed patience and dedication to their craft. Customers remarked that Sunburst may not be the lowest-priced option on the market, yet they value the quality of service received in return. The emphasis on honest and transparent pricing was highlighted by a reviewer who noted that the technicians found a simple and cost-effective solution to a plumbing issue, showcasing a commitment to customer welfare over profit. This approach enhances customer trust and reflects positively on the company's integrity. Additionally, Beth's handling of administrative tasks and customer communication was recognized as efficient and diligent, contributing to a smooth customer experience overall. This indicates that the company prioritizes both technical service and customer support, creating a well-rounded positive service experience. In summary, Sunburst Plumbing & Heating is perceived as a reliable and customer-friendly service provider, with a strong emphasis on quality workmanship, honest pricing, and excellent customer service. Read less