Neves Plumbing Service

Neves Plumbing receives strong praise from repeat customers for responsiveness, friendliness, and reliable workmanship across multiple jobs including boiler repairs and hot water heater replacements. However, two negative reviews — one citing rudeness, lateness, and incompetence, and another detailing hidden travel charges, billing padding, and a faulty installation — meaningfully drag down sc... Read more

Neves Plumbing receives strong praise from repeat customers for responsiveness, friendliness, and reliable workmanship across multiple jobs including boiler repairs and hot water heater replacements. However, two negative reviews — one citing rudeness, lateness, and incompetence, and another detailing hidden travel charges, billing padding, and a faulty installation — meaningfully drag down scores across all dimensions. The pricing dimension is particularly mixed: one loyal customer calls them 'reasonably priced and fair,' while another describes undisclosed travel fees and inflated billing, indicating inconsistent pricing transparency. Project completion is similarly split, with most reviewers reporting fully finished work but one reviewer explicitly stating the installation was done incorrectly and had to be redone by another company. The overall picture is a contractor with a loyal customer base but a documented pattern of serious failures that cannot be dismissed. Read less