Cassidy Plumbing and Heating, Inc.

Cassidy Plumbing earns strong marks across all four dimensions, driven by a large volume of recent reviews praising punctuality, responsiveness, and courteous technicians. Project completion scores well due to consistent reports of same-day or next-day service, jobs finished cleanly, and follow-through on complex issues — though two notable negative reviews cite incomplete work, unexpected upcha... Read more

Cassidy Plumbing earns strong marks across all four dimensions, driven by a large volume of recent reviews praising punctuality, responsiveness, and courteous technicians. Project completion scores well due to consistent reports of same-day or next-day service, jobs finished cleanly, and follow-through on complex issues — though two notable negative reviews cite incomplete work, unexpected upcharges without communication, and recurring failures on installed fixtures that required third-party correction. Pricing is the weakest dimension: while several reviewers praised fair or competitive pricing, at least three reviews explicitly complained about overcharging or non-transparent fees, including one reviewer who found a competitor charging half the price for the same job. Experience scores solidly based on numerous specific mentions of knowledgeable diagnostics and skilled workmanship, tempered slightly by the 2017 review describing multiple failed installations. The score reflects a genuinely strong but imperfect contractor with a small but meaningful pattern of pricing and quality complaints. Read less