Bee and Jay Plumbing & Heating

Bee and Jay Plumbing shows a genuinely mixed record across its review history. Professionalism scores moderately well overall — many reviewers praised courteous, clean, and communicative technicians — but this is significantly dragged down by multiple credible complaints about no-call no-shows, ignored callback requests, and at least one instance of highly inappropriate language from a boss du... Read more

Bee and Jay Plumbing shows a genuinely mixed record across its review history. Professionalism scores moderately well overall — many reviewers praised courteous, clean, and communicative technicians — but this is significantly dragged down by multiple credible complaints about no-call no-shows, ignored callback requests, and at least one instance of highly inappropriate language from a boss during an estimate visit. Pricing is the weakest dimension: four separate reviewers independently called the company overpriced or described deceptive upselling, while only two reviews explicitly praised fair pricing, resulting in a below-average score. Project completion is also mixed — several reviews describe jobs completed thoroughly and on time, but others describe return visits needed, abandoned follow-through, and one customer left with non-functioning water after a paid job with no resolution. Experience scores somewhat better, with multiple reviewers praising skilled, detail-oriented workmanship, though a few noted technicians struggled with complex jobs. The review base spans 2011–2024, meaning many positive reviews are quite old and may not reflect current service quality. Read less