Universal Home Improvement

The contractor demonstrates strong professionalism with multiple mentions of punctuality, responsiveness, and courteous behavior. However, the dataset is heavily skewed by very old reviews (most from 2008–2014), with only one recent review from 2024. Recent data shows a critical communication failure (unreturned voicemails in 2010) and a note about owner reliability issues (2010). Pricing feedba... Read more

The contractor demonstrates strong professionalism with multiple mentions of punctuality, responsiveness, and courteous behavior. However, the dataset is heavily skewed by very old reviews (most from 2008–2014), with only one recent review from 2024. Recent data shows a critical communication failure (unreturned voicemails in 2010) and a note about owner reliability issues (2010). Pricing feedback is mixed and limited. Project completion is generally positive but one review notes the customer had to supervise closely to ensure correctness. The WW Score reflects solid historical performance tempered by age of data and serious red flags in the oldest reviews. Read less