Torrco

This business demonstrates severe and consistent failures across professionalism and project completion. Two reviews (2023, 2015) describe catastrophic service failures including product misrepresentation, non-responsive follow-up, wrong shipments, and refusal to remedy errors. One positive review (2011) praises a salesperson's attentiveness and product selection, but this is heavily outweighed by... Read more

This business demonstrates severe and consistent failures across professionalism and project completion. Two reviews (2023, 2015) describe catastrophic service failures including product misrepresentation, non-responsive follow-up, wrong shipments, and refusal to remedy errors. One positive review (2011) praises a salesperson's attentiveness and product selection, but this is heavily outweighed by explicit documentation of systemic business failures. The pricing dimension is negatively impacted by hidden restocking fees and the $17,000 bathroom renovation loss due to product misrepresentation. No technical workmanship or experience data is available. The extreme recency gap (most recent negative review is 10 years old, positive is 13 years old) and the severity of documented failures prevent reliable WW Score calculation. Read less