New Concepts Plumbing & Heating

3.7 /5 (3 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews of New Concepts Plumbing & Heating reveal a mixed sentiment towards the company. While some customers praise the prompt and professional service of technicians like Tom, others express frustration over unfulfilled commitments and perceived negligence, especially regarding smaller jobs. A notable experience includes a significant discrepancy in customer service, with one reviewer feelin... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    90%
  • Professionalism
    80%
  • Experience
    90%
  • Completion
    80%

Overview of Company Customer Sentiment Analysis in January

The reviews indicate a divide in customer experience with New Concepts Plumbing & Heating, ranging from positive to negative. A common positive theme is the professionalism and expertise of technician Tom, who was described as prompt, skilled, and ethical by satisfied customers. One specific instance highlighted Tom

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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