Cornwall Plumbing & Heating

Cornwall Plumbing & Heating receives strong praise for technical knowledge and workmanship across multiple reviews, with several customers specifically calling out skilled diagnostics and quality execution. Professionalism is a mixed picture: many reviewers highlight courteous, communicative staff, but one detailed 1-star review documents a serious failure in follow-through — repeated missed cal... Read more

Cornwall Plumbing & Heating receives strong praise for technical knowledge and workmanship across multiple reviews, with several customers specifically calling out skilled diagnostics and quality execution. Professionalism is a mixed picture: many reviewers highlight courteous, communicative staff, but one detailed 1-star review documents a serious failure in follow-through — repeated missed callbacks, a no-show proposal, and ultimately no contact at all on an $11,000 job. Pricing is also a concern, with one reviewer describing costs as overpriced on multiple occasions and a disputed equipment rental charge, partially offset by a refund and one reviewer praising reasonable Sunday rates. Project completion scores are dragged down significantly by the 2017 review where no work was ever completed and the customer was left without communication, as well as the 2020 review where the initial diagnosis missed an obvious issue and required a second visit. The score reflects a contractor with genuine technical ability but inconsistent reliability and communication standards. Read less