Roger Rooter

This contractor has a mixed record across a small number of reviews. Two recent positive reviews (2023) highlight fast response times, courtesy, and successful problem resolution, which bolster professionalism and project completion scores. However, a detailed 1-star review from 2020 describes serious workmanship failures — a damaged bathtub, improper installation, a failed leak test, arriving i... Read more

This contractor has a mixed record across a small number of reviews. Two recent positive reviews (2023) highlight fast response times, courtesy, and successful problem resolution, which bolster professionalism and project completion scores. However, a detailed 1-star review from 2020 describes serious workmanship failures — a damaged bathtub, improper installation, a failed leak test, arriving ill-equipped, and a refusal to negotiate any refund — which significantly drags down scores across all dimensions. The positive reviews are largely brief and lack specific detail, limiting their evidentiary weight against the highly specific negative account. Overall confidence in this score is low due to the small review pool and the stark contrast between vague praise and a detailed complaint. Read less