Peterson Plumbing & Heating Services

Peterson Plumbing earns strong marks across most dimensions, with reviewers consistently praising responsiveness, punctuality, and courteous service. Project completion feedback is notably positive — jobs were finished on time, same-day service was provided in emergencies, and work quality was described as solid across multiple reviews. However, one detailed 1-star review raises a meaningful con... Read more

Peterson Plumbing earns strong marks across most dimensions, with reviewers consistently praising responsiveness, punctuality, and courteous service. Project completion feedback is notably positive — jobs were finished on time, same-day service was provided in emergencies, and work quality was described as solid across multiple reviews. However, one detailed 1-star review raises a meaningful concern about pricing transparency, specifically an unexpected trip charge added on top of the quoted service fee, and a notable shift in attitude when the customer declined an upsell — this meaningfully pulls down the pricing and professionalism scores. The majority of reviews are from 2019 or earlier, with only one review from the past 12 months (2022), which limits confidence in how current this performance picture is. Read less