Outstanding Plumbing

Outstanding Plumbing receives genuinely strong praise for professionalism, courteous staff, and technical knowledge across many reviews, with multiple customers citing specific technicians by name and describing thorough, competent work. However, pricing is a serious and recurring concern: multiple independent reviewers across different years describe charges they considered grossly excessive — ... Read more

Outstanding Plumbing receives genuinely strong praise for professionalism, courteous staff, and technical knowledge across many reviews, with multiple customers citing specific technicians by name and describing thorough, competent work. However, pricing is a serious and recurring concern: multiple independent reviewers across different years describe charges they considered grossly excessive — including $600 for a sump pump cover, $1,600 for four hours of minor work, and $600 to cap a water line — dragging the pricing dimension significantly below average. Project completion is generally positive, with most jobs described as finished correctly and on time, but there are notable failures including an improperly installed gas unit causing carbon monoxide concerns, abandoned estimates with no follow-up, and poor administrative coordination. The mixed record across a substantial review base produces a moderate overall WW Score that reflects a contractor with real skill but inconsistent pricing integrity and occasional serious service failures. Read less