Marquee Pools & Service

This contractor shows severe and consistent deficiencies across all dimensions. Professionalism is undermined by poor communication, unresponsiveness, and a critical incident involving unauthorized home entry. Project completion is critically weak, with multiple reviews documenting incomplete work, no-shows, and failure to address warranty issues or follow-up service. Technical experience is quest... Read more

This contractor shows severe and consistent deficiencies across all dimensions. Professionalism is undermined by poor communication, unresponsiveness, and a critical incident involving unauthorized home entry. Project completion is critically weak, with multiple reviews documenting incomplete work, no-shows, and failure to address warranty issues or follow-up service. Technical experience is questionable, with evidence of improper installation practices (missing bypass on heater, failure to check light during liner replacement) and poor problem-solving. While two older reviews (2018) praise the company, the more recent and detailed reviews (2023, 2022) reveal a pattern of deteriorating service and serious breaches of trust. The positive reviews lack specificity and appear generic compared to the detailed, credible complaints. Read less