Kelly’s Pump Service

Kelly's Well Pump Service demonstrates strong technical expertise and generally professional service, with 8 of 9 reviews praising their work quality and responsiveness. However, one detailed 1-star review from 2019 documents serious issues including incomplete work (unfilled hole), miscommunication about chlorine levels, water damage to property, and failure to follow through on promised repairs.... Read more

Kelly's Well Pump Service demonstrates strong technical expertise and generally professional service, with 8 of 9 reviews praising their work quality and responsiveness. However, one detailed 1-star review from 2019 documents serious issues including incomplete work (unfilled hole), miscommunication about chlorine levels, water damage to property, and failure to follow through on promised repairs. This negative review significantly impacts the project completion score (75.0) and overall confidence. Pricing is generally described as fair and reasonable across positive reviews, though the negative review mentions being overcharged. The company excels in technical knowledge and problem-solving but shows vulnerability in accountability and follow-through on commitments. Read less