Edgerton

The reviews for Edgerton reflect a polarized sentiment among customers. On the positive side, many praised the professionalism, knowledge, and promptness of the technicians, expressing satisfaction with the service provided, particularly for urgent repairs and routine maintenance. Customers appreciated the courteous demeanor of the staff and the effective handling of specific technical problems, w... Read more

The reviews for Edgerton reflect a polarized sentiment among customers. On the positive side, many praised the professionalism, knowledge, and promptness of the technicians, expressing satisfaction with the service provided, particularly for urgent repairs and routine maintenance. Customers appreciated the courteous demeanor of the staff and the effective handling of specific technical problems, which led to lasting relationships and service contracts. However, there is a significant number of negative reviews highlighting issues such as questionable billing practices, poor communication, and unsatisfactory subcontracting experiences. Some customers felt misled or unvalued, particularly regarding unapproved charges and service inefficiencies. Overall, while there are strong advocates for Edgerton's quality of service, there is a concerning undercurrent of dissatisfaction that reveals lapses in management and customer service practices. Read less