Coastal Plumbing Services

The reviews indicate that Coastal Plumbing Services has performed well in specific installation tasks. Customers expressed satisfaction with the dishwasher and hot water heater installations, suggesting that the technicians are skilled and capable in their work, fostering a reliable perception of the company's services. However, the feedback shifts significantly with the mention of a shower head ... Read more

The reviews indicate that Coastal Plumbing Services has performed well in specific installation tasks. Customers expressed satisfaction with the dishwasher and hot water heater installations, suggesting that the technicians are skilled and capable in their work, fostering a reliable perception of the company's services. However, the feedback shifts significantly with the mention of a shower head leak repair. One customer reported a charge of $250 for a service that took only 10 minutes and involved using a part they already owned. This points to a potential disconnect in pricing fairness or service transparency, leading to dissatisfaction and a decision not to use the service again. Common findings from the reviews include a strong competence in installation services, but a notable dissatisfaction with the perceived pricing structure for minor repairs. Customers may appreciate quality work; however, they also expect fair pricing, especially for quick tasks. This highlights an area for improvement in how Coastal Plumbing Services communicates costs and the value proposition of their services, particularly when it comes to minor repairs where customers may feel overcharged. Read less