Professional Drain Services Plus

The majority of the reviews express significant dissatisfaction with the service provided by Professional Drain Services Plus. Key complaints include:Lack of Professionalism and Licensing Issues: A reviewer mentioned that the company has not held a license for over a decade while continuing to operate, raising concerns about their legitimacy and adherence to regulations. This has contributed to a ... Read more

The majority of the reviews express significant dissatisfaction with the service provided by Professional Drain Services Plus. Key complaints include:Lack of Professionalism and Licensing Issues: A reviewer mentioned that the company has not held a license for over a decade while continuing to operate, raising concerns about their legitimacy and adherence to regulations. This has contributed to a negative perception of the company.Incomplete and Poor Workmanship: The review detailing issues with a newly installed toilet highlighted inadequate installation, specifically mentioning loose anchor bolts that caused leakage. Additionally, past projects like a sewer drain replacement left unfinished work, such as a debris-laden dirt mound, further showcasing a pattern of negligence concerning job completion and quality.Unreliable Communication and Follow-Up: Multiple reviewers reported frustration with the company's communication, including failed promises for callbacks and scheduled visits. The experience of needing to escalate to threats for service shows a lack of responsibility and urgency from the company.Positive Note on For Specific Services: In contrast, there was one notable positive review that praised the swift response and effective resolution of a clogged drain issue. This review highlighted that the service was completed quickly and cleanly, demonstrating that there are capabilities within the company for effective service delivery when operationally sound. Overall, the common findings indicate a deep-rooted inconsistency in service quality and adherence to commitments, with a concerning trend toward unreliability and poor customer interaction overshadowing the few instances of satisfactory service. Read less