LR Stephens Services

A thorough evaluation of the reviews reveals several recurring themes contributing to the overall negative sentiment toward LR Stephens Services:Reliability Issues: Multiple reviewers highlight a consistent lack of timeliness. Customers mention that appointments were frequently missed or rescheduled without prior notice, leading to significant inconvenience and wasted time.Poor Communication: Revi... Read more

A thorough evaluation of the reviews reveals several recurring themes contributing to the overall negative sentiment toward LR Stephens Services:Reliability Issues: Multiple reviewers highlight a consistent lack of timeliness. Customers mention that appointments were frequently missed or rescheduled without prior notice, leading to significant inconvenience and wasted time.Poor Communication: Reviewers express frustration over inadequate communication from the company. Instances of promised follow-ups that never occurred, as well as vague excuses for delays, contribute to a sentiment of mistrust and dissatisfaction.Service Quality and Competency: Many customers describe the work performed as subpar or incomplete. Complaints include improperly completed installations, where follow-up work by other professionals was required to rectify mistakes made by LR Stephens Services. This raises concerns about the qualifications and training of the technicians.Customer Service Experiences: The reviews reflect a lack of accountability from the company, as customers describe experiences where they felt ignored or unvalued after voicing their concerns. The absence of apologies or acknowledgment of mistakes further exacerbates frustrations.Financial Concerns: There are mentions of requiring cash payments and issues regarding credit card processing, which have led to further distrust among customers. This has raised suspicion about the company Read less