Kelly Torres Excavating

The review highlights several key aspects of the customer experience with Kelly Torres Excavating. The reviewer commends both the friendliness and professionalism of Mark and his team, suggesting a positive atmosphere and effective customer interaction. The mention of the job being completed in a day and a half reflects the company's efficiency and ability to meet deadlines, which is a critical fa... Read more

The review highlights several key aspects of the customer experience with Kelly Torres Excavating. The reviewer commends both the friendliness and professionalism of Mark and his team, suggesting a positive atmosphere and effective customer interaction. The mention of the job being completed in a day and a half reflects the company's efficiency and ability to meet deadlines, which is a critical factor for customers needing timely service. Additionally, the reviewer expresses gratitude for the quality of the work done, specifically regarding the installation of a new water line. This indicates that the company not only meets expectations in terms of service efficiency but also in the quality of the work performed. The competitive pricing is another significant point of praise, highlighting that customers feel they received good value for the services provided. In summary, the analysis of this review suggests that Kelly Torres Excavating is well-regarded for its efficient turnaround, friendly service, quality workmanship, and reasonable pricing. These factors combine to create a positive customer experience that is likely to foster repeat business and referrals. Read less