Generator Supercenter

The recent review highlights a prevailing sense of dissatisfaction among customers dealing with Generator Supercenter. Key points of concern include:Installation Delays: Multiple customers have expressed frustration regarding the delays in generator installations. In the reviewed case, the customer only received resolution after directly contacting a specific employee, suggesting inconsistency in ... Read more

The recent review highlights a prevailing sense of dissatisfaction among customers dealing with Generator Supercenter. Key points of concern include:Installation Delays: Multiple customers have expressed frustration regarding the delays in generator installations. In the reviewed case, the customer only received resolution after directly contacting a specific employee, suggesting inconsistency in service quality and responsiveness.Incomplete Service: There are repeated themes of incomplete installation regarding related devices, such as monitoring systems and carbon monoxide detectors. One customer emphasizes that despite having paid for these services, they remain unfulfilled, which amplifies feelings of being misled.Pressure for Payment: Customers have voiced their concerns about feeling pressured to pay the balance owing even when the work contracted has not been adequately completed. This practice raises ethical questions about the company's billing practices and customer service commitment.Communication Issues: Poor communication appears to be a major point of contention. Customers seem to feel that they are not provided with timely updates or clear information regarding their service, contributing significantly to their overall dissatisfaction. The combination of these factors creates an overwhelmingly negative view of Generator Supercenter, and the residents of this review suggest a strong recommendation for prospective customers to seek alternatives for their generator needs. Read less