Colorado Solar Heating & Air Conditioning

The reviews for Colorado Solar Heating & Air Conditioning reveal both commendable and concerning aspects of the company's service. One review presents a highly negative experience, where the reviewer expresses frustration with the unexpected increase in service fees from $90 to $207. This reviewer felt misled and encountered a rude response from the owner, Bob, leading to their dissatisfaction. ... Read more

The reviews for Colorado Solar Heating & Air Conditioning reveal both commendable and concerning aspects of the company's service. One review presents a highly negative experience, where the reviewer expresses frustration with the unexpected increase in service fees from $90 to $207. This reviewer felt misled and encountered a rude response from the owner, Bob, leading to their dissatisfaction. It is noteworthy that the reviewer initially sought help due to an urgent issue but left feeling frustrated not only with the cost but also with the company's lack of accountability and professionalism. Conversely, another review offers a contrasting view, praising Bob's attentiveness and professionalism during a critical maintenance situation involving a carbon monoxide (CO) leak in the furnace. This reviewer appreciated Bob's guidance on safety measures, indicating a commitment to customer health and safety. Common themes identified in these reviews include a disparity in customer service quality, particularly concerning billing transparency. While some customers reported high levels of responsiveness and care, others experienced dissatisfaction stemming from perceived dishonesty and unprofessional communication. This suggests that the company's experiences can vary significantly from customer to customer, leading to an overall mixed sentiment regarding their service. Read less