Appletree Plumbing Heating & Drains

The reviews indicate a consistent pattern of discontent, primarily revolving around the high costs associated with Appletree's services. Multiple customers reported receiving quotes that were dramatically higher than what they found through alternative sources, expressing feelings of being misled. For instance, one reviewer mentioned that after being quoted nearly $1,000 for a repair that ended up... Read more

The reviews indicate a consistent pattern of discontent, primarily revolving around the high costs associated with Appletree's services. Multiple customers reported receiving quotes that were dramatically higher than what they found through alternative sources, expressing feelings of being misled. For instance, one reviewer mentioned that after being quoted nearly $1,000 for a repair that ended up costing $60 at a plumbing shop, they felt that Appletree was "swindling" customers. Another customer shared their disappointment regarding a furnace repair that took less than 20 minutes yet resulted in a bill of $333, raising concerns about transparency in pricing. Furthermore, the customer service experience seems to leave much to be desired, as several reviewers noted a lack of follow-up from the company's management when they attempted to voice their grievances. For example, one reviewer described their frustration after reporting a concern to the owner but receiving no return communication. There are indications that the company prioritizes service call fees and estimates over providing genuine solutions, as highlighted by feedback regarding high visitation fees even for minimal service. Despite a few positive remarks about the professionalism of technicians, the overwhelming sentiment points to a company reputation marred by overpriced services and a lack of transparency. Many reviewers have strongly recommended avoiding Appletree Plumbing, suggesting customers seek more trustworthy alternatives for their plumbing needs. This sentiment reflects a critical view of the company's business practices. Read less