Overview of Company Customer Sentiment Analysis in January
The reviews for K&C Construction reveal a divided sentiment. While some clients express satisfaction with the professionalism, reliability, and quality of work provided by Casey and his team, others report a frustrating experience regarding unfulfilled promises and communication issues. Specifically, there is a contrast between clients who were pleased with their home repairs and those who felt mi... Read more
The reviews for K&C Construction reveal a divided sentiment. While some clients express satisfaction with the professionalism, reliability, and quality of work provided by Casey and his team, others report a frustrating experience regarding unfulfilled promises and communication issues. Specifically, there is a contrast between clients who were pleased with their home repairs and those who felt misled about the completion of work. While professionalism is commended, the persistent issues regarding follow-up and adherence to commitments cast a shadow over the company's reputation for honesty and integrity. Read less
Overview of Company Customer Sentiment Analysis in January
Overall, the sentiment surrounding K&C Construction presents a mix of positive and negative experiences. Positive reviews highlight Casey's professional demeanor, readiness to assist on short notice, and successful outcomes in repair jobs. Clients appreciate the quality of the work, including a roof replacement and gutter installation, noting that the team is diligent and knowledgeable. On the fl... Read more
Overall, the sentiment surrounding K&C Construction presents a mix of positive and negative experiences. Positive reviews highlight Casey's professional demeanor, readiness to assist on short notice, and successful outcomes in repair jobs. Clients appreciate the quality of the work, including a roof replacement and gutter installation, noting that the team is diligent and knowledgeable. On the flip side, a significant concern arises from a particular client experience that emphasizes the importance of completing work as promised. This review outlines a troubling dynamic where the client paid in full before a crucial part was installed, resulting in a lapse of communication and unmet expectations. The phrases highlighting Read less