Wagoner Services

The reviews for Wagoner Services indicate significant dissatisfaction among customers due to poor communication, unfulfilled commitments, and a troubling incident involving equipment left behind in a drain. Customers express frustration over lack of responsiveness and perceived dishonesty regarding service delivery. The overall sentiment is overwhelmingly negative, leading to strong recommendation... Read more

The reviews for Wagoner Services indicate significant dissatisfaction among customers due to poor communication, unfulfilled commitments, and a troubling incident involving equipment left behind in a drain. Customers express frustration over lack of responsiveness and perceived dishonesty regarding service delivery. The overall sentiment is overwhelmingly negative, leading to strong recommendations against using the company. In the detailed sentiment analysis, several themes emerge consistently across the reviews. Firstly, the company's reliability comes under fire as multiple customers voice disappointment regarding missed appointments and inadequate follow-up. There is a persistent concern about accountability, particularly highlighted by the incident where a broken drain snake left behind posed potential hazards leading to additional financial burdens for the customer. Communication appears to be a critical issue, with customers noting that their attempts to reach out for assistance were met with silence or unsatisfactory responses. This lack of effective communication further exacerbates the situation, as customers feel neglected and unvalued. Moreover, the reviews hint at a lack of professionalism, with accusations of the technician engaging in name-calling and making unfounded claims about the state of customers' properties. Such behavior not only damages customer trust but also reflects poorly on the business's overall image. In conclusion, feedback from recent reviews portrays Wagoner Services as unprofessional and untrustworthy, resulting in customers urging others to avoid engaging with the company. The primary call to action from dissatisfied customers points to seeking alternative service providers for plumbing-related needs. Read less