Overview of Company Customer Sentiment Analysis in January
The recent reviews for The Savior Plumbing, LLC reveal a predominantly negative sentiment, with multiple customers expressing deep frustration and disappointment regarding their experiences. Key issues include failure to honor commitments, lack of communication, subpar workmanship, and outright dishonesty concerning deposits and job completion timelines. Customers report significant disruptions re... Read more
The recent reviews for The Savior Plumbing, LLC reveal a predominantly negative sentiment, with multiple customers expressing deep frustration and disappointment regarding their experiences. Key issues include failure to honor commitments, lack of communication, subpar workmanship, and outright dishonesty concerning deposits and job completion timelines. Customers report significant disruptions resulting from the company's actions, leading some to seek legal recourse. Overall, the reviews paint a picture of unprofessionalism and unreliability, strongly advising potential clients to avoid engaging with this company. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews of The Savior Plumbing, LLC highlight several common themes that contribute to a negative perception of the company. Primarily, there are numerous allegations of unresponsiveness; customers frequently report no-shows and failure to communicate, both about appointments and during ongoing projects. For instance, clients have mentioned instances where the owner, Zach, promised to arrive f... Read more
The reviews of The Savior Plumbing, LLC highlight several common themes that contribute to a negative perception of the company. Primarily, there are numerous allegations of unresponsiveness; customers frequently report no-shows and failure to communicate, both about appointments and during ongoing projects. For instance, clients have mentioned instances where the owner, Zach, promised to arrive for work or consultations, yet failed to do so, often leading to considerable inconvenience and wasted time. Moreover, concerns surrounding the quality of work performed are prevalent. Many customers indicated that after hiring the company, they found issues such as poor workmanship and inadequate cleanup. These problems forced some clients to hire additional plumbers to rectify mistakes made by The Savior Plumbing. A recurring complaint lies in the handling of deposits. Multiple reviewers state that they provided a $3,000 deposit, which was followed by an apparent disappearance of the owner, leaving clients in a lurch. Such actions have led to claims of being scammed and feelings of betrayal, particularly against clients who trusted the written estimates and verbal promises made initially. The sentiment across all reviews suggests a lack of professionalism and integrity that potential customers should be wary of. Many users express profound disappointment in what was expected to be a straightforward plumbing service, with several recommending that others avoid the company altogether to prevent falling into similar negative experiences. Read less
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