J.T. Plumbing Services

The reviews for J.T. Plumbing Services over the past month reveal an alarming trend of discontent among customers. The primary complaints revolve around:Excessive Pricing: Multiple reviewers highlighted shocking service charges, often described as "price gouging." Customers expressed frustration over quotes that vastly exceeded those of competing plumbing companies for similar services. Instances ... Read more

The reviews for J.T. Plumbing Services over the past month reveal an alarming trend of discontent among customers. The primary complaints revolve around:Excessive Pricing: Multiple reviewers highlighted shocking service charges, often described as "price gouging." Customers expressed frustration over quotes that vastly exceeded those of competing plumbing companies for similar services. Instances of minor fixes being priced as exorbitantly as several thousand dollars are common throughout the reviews.Lack of Professionalism: Several customers reported experiences with rude or unprofessional technicians who appeared inexperienced or ill-prepared for the jobs. This behavior has contributed significantly to the negative perception of the company's reliability and integrity.Poor Communication and Service Fulfillment: A recurring theme in the reviews is the lack of follow-through from the company after initial contact. Many clients noted missed appointments or unfulfilled promises for follow-up visits. It seems that even after significant payments, the expected service was either incomplete or never performed, leaving customers with unresolved issues.Dishonesty and Lack of Transparency: Numerous reviews accused J.T. Plumbing of failing to provide clear and upfront estimates or documentation for the work to be done. Customers mentioned the difficulty in getting written estimates, and many endorsed the need for having contract documentation thoroughly outlined before any work commenced.Customer Care and Responsiveness: While a few customers did commend individual staff members for their professionalism and quick responses, many felt ignored after expressing dissatisfaction or seeking resolution for issues they encountered. Reports of unresponsive customer service, especially post-payment, were frequent.Negative Impact on Trust: The cumulative effect of these complaints has led to a significant erosion of trust among customers. Claims that the business selectively removes negative reviews from platforms like Google further complicate the company Read less