Jim Needham

The reviews for Jim Needham Plumbing convey a polarized sentiment, revealing a significant divide among customers regarding their service experiences. While a portion of the feedback highlights exceptional service, with technicians demonstrating professionalism, politeness, and efficiency, an alarming number of reviews echo concerns about high pricing, questionable diagnoses, and perceived dishone... Read more

The reviews for Jim Needham Plumbing convey a polarized sentiment, revealing a significant divide among customers regarding their service experiences. While a portion of the feedback highlights exceptional service, with technicians demonstrating professionalism, politeness, and efficiency, an alarming number of reviews echo concerns about high pricing, questionable diagnoses, and perceived dishonesty. Customers reported feeling taken advantage of due to unexpected costs and inflated estimates. Communication issues and appointment reliability were commonly noted as areas needing improvement. The overall impression is that while some customers appreciate the quality and promptness, the company's pricing practices and some service experiences lead to substantial dissatisfaction. Read less