Doyle Plumbing

The reviews for Doyle Plumbing reveal strong trends and themes that reflect customers' sentiments toward the company. Many reviewers appreciate Josh Doyle's hands-on involvement and report positive experiences related to his work ethic and professionalism. Common praises include timely service, straightforward communication regarding estimates, and reasonably priced work, which many found to be a ... Read more

The reviews for Doyle Plumbing reveal strong trends and themes that reflect customers' sentiments toward the company. Many reviewers appreciate Josh Doyle's hands-on involvement and report positive experiences related to his work ethic and professionalism. Common praises include timely service, straightforward communication regarding estimates, and reasonably priced work, which many found to be a breath of fresh air in a field typically fraught with cost overruns and upselling practices. Notable mentions of the team's efficiency, especially in urgent situations, highlight their capability and reliability. Conversely, a significant number of reviews express dissatisfaction with the office staff's handling of customer inquiries. Several customers describe experiences with rudeness over the phone, stating that they felt dismissed or belittled for seeking clarification on services and prices. This poor communication was cited by multiple reviewers as a critical factor influencing their decision not to return to Doyle Plumbing. Moreover, issues of price transparency and perceived unfair charges are recurring themes in the negative reviews. Some customers felt that the cost difference from initial estimates to final bills was unjustified, leading to feelings of being misled. In particular, instances of unexpected additional costs after work commenced left several reviewers feeling uneasy and distrustful of the company Read less