Rampart Supply

Rampart Supply earns strong marks for staff knowledge and helpfulness, with multiple reviewers across different years praising specific employees by name for going out of their way to assist non-professional customers. Professionalism is the most-mentioned dimension and shows a mixed but generally positive picture — the majority of reviews highlight courteous, patient service, though one detaile... Read more

Rampart Supply earns strong marks for staff knowledge and helpfulness, with multiple reviewers across different years praising specific employees by name for going out of their way to assist non-professional customers. Professionalism is the most-mentioned dimension and shows a mixed but generally positive picture — the majority of reviews highlight courteous, patient service, though one detailed 2012 review describes a notably poor customer service interaction with an inattentive and unprofessional clerk, which meaningfully pulls the score down. Pricing is mentioned favorably in a handful of reviews, with customers noting reasonable prices and staff actively trying to help find the cheapest solution, though the sample is small. Project completion is limited in scope here since this is a supply store rather than a contractor, but order fulfillment issues — including a 48-hour truck unloading delay and an unprocessed fax order — introduce enough concern to keep that dimension below average. Technical knowledge and problem-solving ability are consistently praised across multiple reviews, supporting a solid experience score. Read less