Purple Mountain Plumbing

Purple Mountain Plumbing earns strong praise across most routine plumbing jobs, with many reviewers highlighting prompt responses, friendly technicians, and fair pricing. However, three substantive negative reviews — including a no-show with no return call, a highly detailed account of repeated missed appointments, unprofessional communication, and poor job-site cleanup, and a general contractor... Read more

Purple Mountain Plumbing earns strong praise across most routine plumbing jobs, with many reviewers highlighting prompt responses, friendly technicians, and fair pricing. However, three substantive negative reviews — including a no-show with no return call, a highly detailed account of repeated missed appointments, unprofessional communication, and poor job-site cleanup, and a general contractor role that went badly — meaningfully drag down professionalism and project completion scores. Pricing feedback is largely positive, with multiple reviewers noting they paid less than expected and that quotes were honored. Experience scores well for standard plumbing tasks but the negative reviews raise concerns about the company's capacity to handle larger or more complex projects. The overall picture is a capable small plumbing operation that performs reliably on straightforward jobs but has demonstrated serious lapses in accountability and communication on more involved engagements. Read less