Priority Plumbing and Heating - Colorado Springs

Priority Plumbing and Heating earns strong marks across professionalism, project completion, and experience, with the vast majority of reviews praising technicians like David, Ken, Tate, and others for punctuality, courtesy, clear communication, and thorough workmanship. Project completion scores are bolstered by multiple accounts of same-day or next-day service, jobs finished in a single visit, a... Read more

Priority Plumbing and Heating earns strong marks across professionalism, project completion, and experience, with the vast majority of reviews praising technicians like David, Ken, Tate, and others for punctuality, courtesy, clear communication, and thorough workmanship. Project completion scores are bolstered by multiple accounts of same-day or next-day service, jobs finished in a single visit, and technicians going above and beyond to verify work before leaving. Experience scores reflect consistent praise for technical knowledge, problem-solving, and quality of work across a wide range of plumbing tasks. However, the pricing dimension is the weakest area: two reviews explicitly cite a quote four times higher than competitors and an undisclosed $49 trip fee, which meaningfully drags the pricing score down despite some positive mentions of fair or transparent pricing. One negative review about poor communication and unannounced water shutoffs affecting a special-needs household also tempers the otherwise strong professionalism score. Read less