Five Star Bath Solutions - Colorado Springs

The review shared highlights several critical issues that contribute to an overall negative sentiment toward Five Star Bath Solutions - Colorado Springs. Key findings include:Delays and Miscommunication: The review reveals a pattern of significant delays in fulfilling service contracts, leading customers to feel deceived. Initially promised dates were missed, and the timeline for project completio... Read more

The review shared highlights several critical issues that contribute to an overall negative sentiment toward Five Star Bath Solutions - Colorado Springs. Key findings include:Delays and Miscommunication: The review reveals a pattern of significant delays in fulfilling service contracts, leading customers to feel deceived. Initially promised dates were missed, and the timeline for project completion was extended multiple times without clear communication on the reasons behind these delays.Lack of Response: Complaints regarding poor customer service are evident, particularly the lack of communication from the company when customers seek resolution. The reviewer indicates that despite reaching out for a refund and requesting follow-up, there was no response from the company, creating a sense of abandonment and frustration.Unfulfilled Promises: The feeling of being 'lied to' suggests a breach of trust between the company and its customers. The reviewer mentions repeatedly being given false information regarding the status of their project, which significantly contributes to dissatisfaction.Recommendations Against Use: The review concludes with a strong recommendation for potential customers to avoid Five Star Bath Solutions, driven by the reviewer Read less