Done By Dad

Most reviews paint a picture of Brian as a highly competent handyman with a strong emphasis on integrity. Customers consistently mention his quick response times and the quality of work delivered. Common themes identified in the positive reviews include:Honesty and Fair Pricing: Many reviewers emphasize Brian's straightforward communication and refusal to upsell unnecessary services. His ability t... Read more

Most reviews paint a picture of Brian as a highly competent handyman with a strong emphasis on integrity. Customers consistently mention his quick response times and the quality of work delivered. Common themes identified in the positive reviews include:Honesty and Fair Pricing: Many reviewers emphasize Brian's straightforward communication and refusal to upsell unnecessary services. His ability to provide cost-saving advice, such as suggesting replacements over expensive repairs, has garnered appreciation from clients who value transparency.Competence Across Various Tasks: Customers note his proficiency in dealing with a wide array of repairs, from fixing appliances like dryers and refrigerators to performing more complex tasks like plumbing and electrical work. His versatility makes him a popular choice for homeowners looking for a reliable handyman.Personal Touch: Several reviews expressed a sense of personal connection with Brian, with one noting it felt like having a dad come to help with home issues. This familiarity makes Done By Dad a favored option for repeat customers. On the downside, one review dramatically contrasts with the overwhelming positive feedback, highlighting a significant incident where a client felt dismissed and disrespected. This experience raises concerns about communication and professionalism in isolating cases. The reviewer mentioned an unacceptable encounter where Brian did not even assess the problem after leading with personal stories and refused to discuss costs openly. In summary, while Done By Dad generally enjoys a strong reputation driven by positive experiences, attention to maintaining professional standards and clear communication will be essential to ensuring all customers feel valued and respected. Read less