Centennial Plumbing

The reviews reflect a mixed sentiment towards Centennial Plumbing and its owner, Khan. Positive feedback primarily centers around the responsiveness and professional behavior of Khan, with multiple customers expressing satisfaction with how quickly he was able to diagnose and resolve plumbing issues. Quick response times, particularly for emergency situations, and a general friendliness of the ser... Read more

The reviews reflect a mixed sentiment towards Centennial Plumbing and its owner, Khan. Positive feedback primarily centers around the responsiveness and professional behavior of Khan, with multiple customers expressing satisfaction with how quickly he was able to diagnose and resolve plumbing issues. Quick response times, particularly for emergency situations, and a general friendliness of the service were highlighted in several reviews. However, alongside these positive remarks were several concerning patterns related to pricing practices and customer trust. Multiple customers expressed frustrations over perceived overcharging, particularly with costs for services that seemed excessive compared to industry standards. A notable case involved a customer who felt taken advantage of after being billed significantly more than the average market rate for similar plumbing tasks. This appears to have led to a reluctance among some customers to engage in further services with Centennial Plumbing. Moreover, there are allegations that Khan has participated in questionable business practices, such as failing to return a deposit and blocking customers who requested refunds or further communication. This has led to feelings of distrust among certain customers, who indicated they would not recommend or use him for more complex plumbing needs. In summary, while Centennial Plumbing is recognized for its immediate response and friendly service, a significant number of reviews raise alarms about pricing transparency and customer trust, suggesting a need for improved communication and fairer pricing strategies to cultivate a more consistently positive customer experience. Read less