C4 Plumbing

Positive Experiences: A notable segment of customers were highly satisfied with their services, praising Mark's responsiveness and expertise. Reports highlight that emergency plumbing issues were handled promptly and efficiently, with particular emphasis on clear communication about the problems and solutions offered. Customers often mentioned feeling appreciated and respected throughout the servi... Read more

Positive Experiences: A notable segment of customers were highly satisfied with their services, praising Mark's responsiveness and expertise. Reports highlight that emergency plumbing issues were handled promptly and efficiently, with particular emphasis on clear communication about the problems and solutions offered. Customers often mentioned feeling appreciated and respected throughout the service process. These positives contributed to recommendations for C4 Plumbing and a desire for future engagements.Value for Money Concerns: Several reviews mentioned that while the quality of the work was acceptable, the prices charged by C4 Plumbing were perceived as high. Some customers noted that they felt gouged, indicating a higher-than-expected cost for relatively simple repairs. This has led to recommendations for potential customers to shop around before committing.Quality Control Issues: A significant number of reviews raised serious complaints about workmanship and professionalism. Several users recounted experiences where jobs were poorly done, leading to further damage or rework required by other contractors. Specific issues included incorrect installations, leaking toilets that required multiple repair attempts, and insufficient diagnosis of plumbing problems.Customer Service Failures: Many negative reviews pointed to deficiencies in customer service. Instances included missed appointments without prior communication, unresponsive service, and lack of follow-up, contributing to customer's anger and frustration. Some reviews described scenarios where customers felt neglected after raising concerns about damaged work.Mixed Reliability: While many customers were impressed with the quick and effective responses, others reported significant wait times and lack of engagement when trying to resolve issues. Delays and unclear communication during scheduling led to further dissatisfaction with service reliability.Reputation Divide: The reviews reflect a divide in perception Read less