Brad Co. Plumbing & Heating

The reviews for Brad Co Plumbing & Heating reveal a troubling trend in customer perception, particularly relating to transparency and honesty in pricing. Several users share their histories with the company, with some noting satisfactory service from technician Dave. However, this positivity is largely overshadowed by the recurring theme of dissatisfaction regarding the financial aspects of the se... Read more

The reviews for Brad Co Plumbing & Heating reveal a troubling trend in customer perception, particularly relating to transparency and honesty in pricing. Several users share their histories with the company, with some noting satisfactory service from technician Dave. However, this positivity is largely overshadowed by the recurring theme of dissatisfaction regarding the financial aspects of the service. Many reviews cite a lack of clarity about costs prior to service, especially concerning diagnostic fees. The initial communication suggested a nominal $70 fee for service, which then ballooned to an unexpected total of $150 once the technician arrived. This resulted in a strong sense of distrust, with customers describing the situation as a "bait and switch." Consumers expected a simple charge for the diagnostic visit but were surprised by a higher fee that was not properly disclosed ahead of time. In summary, while Brad Co Plumbing & Heating has a loyal base due to their technicians Read less